Shipping policy
At Ottovia, we are committed to providing reliable and fast shipping across the United Kingdom.
Order Processing
- All orders are processed within 1 to 2 business days.
- Orders are not shipped on weekends or public holidays.
- Once your order has been processed and dispatched, you will receive a shipping confirmation email.
Delivery Time
After dispatch, delivery typically takes 2 to 5 business days depending on your location within the United Kingdom.
A tracking link will be sent to your email once your order has been shipped so you can monitor the progress of your delivery.
Shipping Cost
We offer FREE shipping on all orders within the United Kingdom.
There is no minimum purchase required to qualify for free shipping.
Shipping Area
Currently, we ship only within the United Kingdom.
International shipping is not available at this time.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number.
You can use this tracking number to check the delivery status of your package at any time through the courier’s tracking system.
Address Accuracy
Please ensure that your shipping address is entered correctly during checkout.
Ottovia cannot be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Need Help?
If you have any questions about shipping or your order, please contact us:
Ottovia
74 Hayes End Dr
Hayes UB4 8HE
United Kingdom
Email: support@ottovia.shop
Phone: +44 7866 328081