These Terms of Service (“Terms”) govern your use of our website and the purchase of products from ottovia.shop. By accessing or using this website, you agree to be bound by these Terms and Conditions.

1. General Information

ottovia.shop is owned and operated by Ottovia, located at:

74 Hayes End Dr
Hayes UB4 8HE
United Kingdom

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to review this page periodically for changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or that you are using the website under the supervision and consent of a parent or legal guardian.

3. Products & Pricing

• All products are subject to availability.
• We reserve the right to change product prices at any time without prior notice.
• Product descriptions, specifications, and images are intended to be accurate; however, we do not guarantee they are completely free from errors or omissions.

4. Orders

We reserve the right to refuse or cancel any order at our discretion.

Orders may be canceled if:

• Incorrect billing or shipping information is provided
• Fraudulent or unauthorized activity is suspected

After placing an order, you will receive a confirmation email. Orders are typically processed and dispatched within 1–3 business days.

5. Payments

Payment must be completed in full at the time of purchase. We accept major credit cards, debit cards, and other secure online payment methods through trusted third-party payment providers.

6. Shipping & Delivery

Please refer to our Shipping Policy for detailed information regarding delivery times, shipping costs, and service limitations.

7. Returns & Refunds

Please refer to our Returns & Refund Policy for full details regarding return eligibility, procedures, and refund processing.

8. Limitation of Liability

To the maximum extent permitted by law, Ottovia shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or services.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Ottovia
74 Hayes End Dr
Hayes UB4 8HE
United Kingdom

Email: support@ottovia.shop
Phone: +44 7866 328081